About Us

Welcome to Carpol Insurance Consultants Ltd , the one stop site for all your General Insurance needs. An independent intermediary established in 1977, we pride ourselves in providing a complete service to all our clients.

As appointed agents for over 50 different Insurers, Lloyds Syndicates and Underwriting Agencies, we are ideally placed to match your individual requirements to the policy best suited for you. 

We provide a friendly and approachable service, our staff are trained to listen to your needs and whatever the risk, we will try hard to offer you a competitive quotation. Not only do we provide an outstanding quotation service but also a   first class customer support service should any of our policyholders require advice.

Whether your requirements are motor, including commercial vehicle, motorcycle, home, travel or business insurance we have access to a huge range of General Insurance products from many Insurers. For some types of insurance, we deal exclusively with single insurers and you will be informed of this at the time.

We have selected them on the basis that they offer good value for money and service. We will give you full details of any such arrangements before you make any commitment on any product we offer you. For most types of insurance we arrange the insurance for you with the insurer and we issue the policy.

Once your policy has been set up, we will help you with on-going changes and assist you with any claims you make.

You can arrange your cover over the phone or call in and talk to us face to face at our offices. For commercial insurances we can come and visit you to ensure we cover all your needs , and nothing that isn’t needed or wanted.

Personal face to face service is so important, especially if you need to claim or have an unusual request. In these days of impersonal call centres and the internet minefield you may really appreciate the difference.


Customer Information

We are only able to offer Insurance products to individuals and companies who are resident in Great Britain including the Isle of Man, the Isle of Jersey, the Isle of Guernsey and the Isle of Alderney.

Carpol Insurance Consultants Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check on the FCA's register by visting the FCA's website www.fca.org.uk  or by contacting the FCA on 0845 606 9966.

For the purpose of Data Protection Act 1998 the Data Controller in relation to any personal data you supply is Carpol Insurance Consultants Ltd. Information you provide will be used for the purpose of insurance administration & renewal & may be checked with a credit agency.

We exchange information with insurers through various databases to help us check information provided and also to prevent fraudulent claims. We may disclose the personal data you provide about yourself and others to other companies or other carefully selected companies for marketing purposes. By providing us with your sensitive personal information you explicitly consent to our processing your sensitive personal data.
 


Terms of Business

Treating Customers Fairly Principles

      Carpol Insurance Privacy Policy & Website Terms

Customer Complaints

How we handle your Personal Information


Please  Contact Us  to discuss your requirements. 

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